Help Center

Learn the basics of using EpubMagic

• How to upload your first EPUB
• Supported file formats
• Creating an account
• System requirements

Everything about our translation features

• Supported languages
• Translation quality settings
• Side-by-side vs. inline format
• Handling special characters

Managing your converted files

• Downloading your bilingual ebook
• Download history
• File size limits
• Re-downloading past conversions

Payment and subscription info

• Pricing plans explained
• How to upgrade to monthly
• Canceling your subscription
• Refund policy

Manage your account preferences

• Changing your email
• Updating your password
• Deleting your account
• Notification preferences

Solutions to common issues

• Conversion failed - what to do
• Formatting issues in output
• Payment not processing
• File upload errors